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Faro Airport Arrivals

When your flight arrives at Faro Airport, how you disembark depends on where the plane is parked. If you are on the airport apron, the front and rear doors will generally be opened and you will be transferred to the terminal by bus. If the aircraft is connected to a sky bridge, you will leave from the front door directly into the terminal.

For people of reduced mobility or in need of special assistance, Faro Airport operates the My Way assistance service. You can request this service through your airline at the time of booking or up to forty-eight hours in advance. For more details click here.

Passport Control

Schengen area citizens and passengers arriving on internal flights from Portuguese territories do not have to pass through passport control. In all other cases, you will be required to pass through immigration and show a valid passport.

Baggage Reclaim

From passport control, follow the signs to the baggage reclaim area. If you do not have any hold luggage to collect, you can go straight through to the customs area. If you have hold bags, check the large overhead monitor to see which carousel number has been assigned to your flight. Above each carousel is a display with information on the airline, flight number, origin and the baggage-handling agent.

If any of your bags are lost or damaged you need to report it as soon as possible to your airline and the handling agent, whose offices are either in the baggage reclaim area or the arrivals hall. Details of the agents can be found here. You will be asked to complete a Lost/Damaged Property Form giving details of where you are staying and how to contact you.

If your baggage is damaged, it is advisable to take as many pictures of the damage as possible while you are still in the baggage reclaim area in case you later need to make a claim and provide evidence.

Customs

When you have all of your bags you will be directed to the customs area where you will either go through the blue EU channel, green nothing to declare channel, or the red channel if you have goods to declare. Restricted goods might include foods, plants, high-value electronics, large amounts of cash and duty-free goods in excess of your allowance.

If you are not sure whether or not something should be declared, ask a customs officer. The European Commission website (https://ec.europa.eu) has full details on duty-free allowances and restricted goods.

Arrivals Hall

When you have cleared customs, you will pass through into the public area of arrivals. You won't be permitted to return airside after this. The arrivals hall is where you should find your tour company rep, transfer driver or friends you've arranged to meet.

If you have to wait for your onward transport, or if you are meeting someone, there is a coffee shop selling drinks and snacks and a shop for newspapers, books, gifts, etc. There are cashpoints, free unlimited Wi-Fi and tourist information desks should you need them.

For your onward travel, the car rental desks are in car park P4. The public car parks, taxi rank and bus stops are a short walk from the terminal and all are clearly signposted from the arrivals hall.

You can find detailed information on public transportation option on the following pages: